Privacy Policy

The public website may collect:

• First name
• Email address
• Travel-interest selection
• Marketing-consent choice
• Information you voluntarily send through an email link
• Non-personal quiz selections
• Basic technical and campaign information when analytics is enabled

The cruise quiz does not request names, contact details, dates of birth, passport details, driver's-license details, or trip details. It records only the general style preferences you select.

Planning buttons on this website direct you to a form hosted by Tern, our travel-planning software provider. The initial public inquiry is intended to collect only information reasonably needed to evaluate and respond to a travel request, such as:

• Name
• Email address
• Telephone number
• General destination interests
• Potential travel dates
• Number or type of travelers
• General budget or trip preferences
• Other information you voluntarily provide

Sensitive identity and travel-document information, such as date of birth, home address, passport information, or driver's-license information, should not be requested through the initial public inquiry. It may be requested later through an appropriate secured client workflow when reasonably necessary to arrange confirmed travel.

Information you submit directly to Tern is also governed by Tern's applicable privacy and security practices. Golden Hour Travel LLC does not control every aspect of Tern's systems.

Technical information may include:

• IP address
• Browser and device information
• Referring page
• Pages viewed
• Approximate location derived from IP address
• Interaction and conversion events
• Campaign parameters
• Cookie and similar-technology identifiers

External analytics and advertising tools are not currently active on this website. This policy describes their planned use so that it already covers those services once they are enabled with the applicable consent controls.

Information may be used for:

• Responding to inquiries
• Providing and coordinating travel-planning services
• Communicating about requested travel
• Managing client relationships
• Sending marketing emails when consent has been given
• Operating and improving the website
• Understanding site usage and campaign performance
• Preventing fraud, misuse, and security incidents
• Maintaining required records
• Complying with legal obligations
• Protecting the rights and safety of the business, travelers, and others

Information may be shared as reasonably necessary with:

• Tern
• Brevo, which processes newsletter subscriptions and related email communications
• Travel suppliers
• Cruise lines
• Hotels and resorts
• Tour and transportation providers
• Destination-management companies
• Payment processors, including Stripe when applicable
• Website hosting and technical providers
• Analytics and advertising providers after those services are enabled
• Professional advisers
• Government or legal authorities when required
• A successor organization in a lawful business transaction

Arranging travel requires sharing traveler information with the suppliers who deliver the services. Golden Hour Travel LLC does not sell personal information for money. Some state privacy laws define terms such as "sale" or "sharing" broadly, particularly in connection with targeted advertising; where those definitions apply, we will honor applicable choices and requests.

• Marketing email requires your affirmative consent.
• Transactional or inquiry-related messages are separate from marketing email.
• You may unsubscribe at any time using the link in a marketing email.
• Unsubscribing from marketing does not prevent communications needed to respond to an inquiry or service a booking.
• People who submit a Tern inquiry are not automatically added to Brevo without separate marketing consent.

This website may use the following categories of cookies and similar technologies:

• Strictly necessary storage, used for core functions, security, navigation, accessibility, and remembering your privacy choices.
• Analytics cookies, used to understand page usage and campaign performance.
• Advertising and conversion cookies, used to measure advertising results.
• Preference storage, used to remember optional website settings.

Analytics and advertising tools will remain inactive until they are properly configured and any applicable consent choice is honored. You can review and change your choices on the Cookie Choices page.

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including providing requested services, maintaining travel and business records, honoring marketing preferences, resolving disputes, meeting accounting or legal obligations, preventing fraud, and protecting security.

Retention periods may differ based on the type of information, the status of a booking, supplier requirements, and legal obligations.

Reasonable administrative, technical, and physical safeguards are used based on the nature of the information involved. No website, system, or method of transmission can be guaranteed to be completely secure.

Travel-document and identity information should be collected only when reasonably necessary and through an appropriate secured workflow, not through the general website inquiry or newsletter form.

The website is intended for a general audience and is not directed to children under 13. Golden Hour Travel LLC does not knowingly collect personal information directly from children under 13 through the website. Adults arranging family travel may provide information about minor travelers when reasonably necessary for travel planning. If you believe a child under 13 has submitted personal information directly through the website, contact us at bookme@travelwithgoldenhour.com.

Links on this website may lead to Tern, the Virgin Voyages microsite, cruise lines, resorts and other suppliers, social platforms, or other third parties. Those organizations maintain their own privacy practices, and this policy does not govern them.

You may contact bookme@travelwithgoldenhour.com to:

• Ask what information Golden Hour Travel maintains about you
• Request correction of your information
• Request deletion, subject to legal and operational requirements
• Withdraw marketing consent
• Ask questions about privacy practices

We will review and respond to requests as required by applicable law.

Golden Hour Travel LLC primarily markets and provides services to customers in the United States. This policy is written for that audience.

This policy may be revised from time to time. When material revisions are made, the effective or updated date shown at the top of this page will change.

Golden Hour Travel LLC
Massachusetts, United States
bookme@travelwithgoldenhour.com